Career Opportunities

Do you love working on behalf of children, fostering their growth and development? Do you want a job that is challenging, gratifying, and allows you the opportunity to impact tens of thousands of youth each year? Focusing on our three Pillars of Student Success: Entrepreneurship, Work Readiness and Financial Literacy, JA staff enjoy a culture of mutual respect and co-worker camaraderie.

Open

Title: Operations Coordinator - HYBRID

Area: Junior Achievement of Greater Boston

Reports to: Director of Operations

Leads: Operations Support to the Education, Development, and Operations Teams

Status: Full-Time, Salaried

Impact

Junior Achievement of Greater Boston (JA) seeks a proactive, exceptionally organized, and detail-oriented Operations Coordinator to support the Education, Development, and Operations teams' evaluation processes and operations. A successful candidate will be highly organized, motivated, collaborative, assertive, and comfortable taking the lead with external constituencies. This position works closely with the Education, Development, and Operations teams and reports to the Director of Operations.

This is a full-time position (exempt; $50k-$60k) and is currently remote except for some JA events, which all staff are expected to attend, and team and partner meetings. The Operations Coordinator will be supplied with a laptop and monitor. Must have reliable internet. Must have reliable access to a vehicle or be able to commute to sites without issue when needed. Some evening work is occasionally required. Shared office space is available at JA's Innovation Center @ RSM at 80 City Square in the Charlestown neighborhood of Boston.

Primary Responsibilities:

Implements and manages the pre- and post-evaluation surveys in coordination with Education Managers; primarily by going to schools and implementing surveys, interviewing students on their JA experiences, etc.

Understands the ins and outs of the JA Pathways Analytics System where most surveys will be housed; pulls appropriate evaluation data from this system; edits pre-existing surveys in the system to account for localized data JA of Greater Boston wants to capture

Generates data and analysis reports for the Development team to support grant applications, impact reports, marketing, and constituent engagements

Keeper of BCRM, JA’s current constituent management database: maintain accurate data, add interactions to appropriate records, adds new individuals and organizations, ensures all new entries are receiving JA newsletters and communications through Constant Contact

Tracks follow-up tasks in Asana (project management tool) and communicates next steps to the team as required

Performs support-related tasks and activities of the Operations team

Coordinates operations and supports logistics to execute successful events, marketing, Board meetings, associate board meetings, or other activities

Supports the systems and processes that ensure the Operations team meets its expectations

Qualifications (required)

1-2 years of successful experience in general operations or a similar background

Strong written and oral communication skills

Strong organizational and time management skills; keen attention to detail and diligent follow through a must

Flexible and able to multi-task; can work within an ambiguous, fast-moving environment while also driving toward clarity and solutions

Ability to work collaboratively with diverse internal and external stakeholders, as well as independently; experience with and ability to work remotely

Must have proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Publisher)

Knowledge and experience with a CRM system, preferably Blackbaud (e.g., Raiser's Edge), and familiarity with Asana a plus